Ask is the assistant in the Ask page of your workspace. You type a question, such as “who works in growth at Acme?”, and Ask runs the lookups for you, shows what it found, and can save the results to a List you keep.
Every case below is something Ask does today, with the credits it really costs.
How Ask answers
- You ask in plain English. No syntax, no forms. Askable questions range from a single profile to a researched list of contacts.
- Ask runs the lookups and shows its sources. Results come back as cards you can open: a person, a company, an email address, or rows added to a List. You control the spending: leave the mode under the composer on Auto and lookups run as soon as Ask needs them, or switch to Ask before spending and every paid lookup waits on an approval card that names its worst-case price in credits. Large batches (three or more paid lookups at once, or several pages of results) always show a quote card first, whatever the mode.
- You keep the result. Send rows to a List, or export the conversation’s findings to CSV, XLSX or JSON from the chat. Exporting never runs a new paid lookup.
The credit balance in the top bar updates as you go, and each answer reports what it actually cost.
Cases you can run today
1. Find people matching criteria
Ask: “Find people with the title Head of Growth working in the software industry and based in London. Give me a list with their name, current company and LinkedIn.”
What you get: a list of people who match, each with name, current role, company and LinkedIn profile.
Coverage: built on professional profile data, including job titles, industries and locations that people publish on their professional profiles. The more specific your criteria, the fewer (and better) the matches.
Limits: results come page by page. Ask can page through more results on request; very narrow criteria can return only a handful of people, and that is the honest answer, not a failure.
Credits: 1 credit per page of results. The suggested-question pills on the Ask page show the worst-case price before you send anything.
2. Get a full profile from a name and company
Ask: “Find Marie Dupont who works at Acme and give me their full profile: current role, company, location and LinkedIn.”
What you get: the person’s profile, including their current role, company, location and LinkedIn URL. With the full-profile option, you also get their background: experience, education, skills, follower count and connection count.
Coverage: people who are identifiable from their name plus their company. A common name without a company or a distinguishing detail is honestly reported as unresolved rather than guessed.
Limits: the full profile (background, experience, education, signals) costs one extra credit on top of the lookup, and only when it is actually delivered.
Credits: 2 credits for the match and 1 more for the full profile, billed only when a person is found.
3. Identify who is behind a work email
Ask: “Find the person behind [email protected] and give me their full profile.”
What you get: the profile of the person who uses that work email, including their role, company, location and LinkedIn profile.
Coverage: work emails resolve best. A personal mailbox (Gmail and the like) is the least resolutive input and often cannot be tied to a professional profile.
Limits: same as a profile lookup: no match means no charge and an honest “not found”.
Credits: up to 3 credits with the full profile, billed only on a match.
4. Understand a company from its LinkedIn page
Ask: “Tell me about the company behind linkedin.com/company/acme: what they do, size, headquarters, industry and website.”
What you get: the company profile, including its description, industry, headcount band, headquarters, website and follower count.
Coverage: companies with a LinkedIn presence, which covers the vast majority of businesses you would prospect.
Limits: a company page that no longer exists or cannot be reached is reported as not found.
Credits: up to 2 credits; a recently cached profile costs 1.
5. Find a professional email for a person
Ask: “Find a verified professional email for Marie Dupont at Acme.”
What you get: a verified professional email address, or a clear “no email found”. Every email Ask returns is verified.
Coverage: professional email addresses found for the person.
Limits: a “no email found” answer is free. Emails are only billed when one is actually found.
Credits: 3 credits per person, only if an email is found.
6. Find a phone number for a contact
Ask: “Find a phone number for Marie Dupont at Acme.”
What you get: a phone number for the person, or an honest “not found”.
Coverage: numbers that can be tied to the person. These can be professional, personal or mobile numbers. There is no guarantee the number is a company line, so check before dialling or importing into a dialer.
Limits: a “not found” answer is free; a found number costs the same whether it turns out to be a mobile or a landline.
Credits: 20 credits per person, only if a number is found. This is the most expensive single lookup in Ask, so it is best suited to short, qualified shortlists rather than whole lists.
7. Turn an answer into a List you keep
Ask: “Save these 50 people as a List named ‘London growth leads’.”
What you get: a List in the Lists page, owned by your workspace, holding the people the conversation found. The data is already paid for, so saving it does not bill you again.
Coverage: anything the conversation returned: search results, enriched profiles, email findings.
Limits: saving, renaming, organizing and exporting Lists are free operations. Only new lookups cost credits.
Credits: 0 to save and organize. See the Lists guide for the full cycle.
8. Re-export what a conversation already found
Ask: “Export the contacts we found as a CSV.”
What you get: a CSV, XLSX or JSON file with the results the conversation already delivered.
Coverage: everything the conversation returned, exported on demand, as many times as you need.
Limits: exporting never repeats a paid lookup and never adds rows you did not already have.
Credits: 0.
Attach files to your question
You can attach PDF, TXT, MD or CSV files up to 25 MiB to a question. Attachments are read for their text content, such as a CSV of company domains, a text brief or a PDF that carries a text layer. Pages that already carry text are read for free. Scanned PDF pages are read on demand through OCR: each processed page is marked with its document and page number, a page already read once is read again later at no new charge, and the reading cost is admitted up front within your workspace’s monthly AI usage allowance. If the allowance does not cover it, Ask says so instead of running. A page that cannot be read stays marked as unread, without paid retries behind your back. Photo and screenshot analysis is still not available.
When something goes wrong
- Not enough credits: the answer stops with a credits card explaining what is missing, and nothing partial is billed as if complete.
- A lookup fails on our side: Ask says so plainly and the failed lookup is not presented as a result.
- No result: Ask tells you the result is empty and why it thinks so. An empty answer to a criteria search is data, not an error.
For the questions that come up most often, see the FAQ. To go further with what Ask found, read the Lists guide.